USB Meter Reader phaseout and what to do about it
NOTE! USB Meter Reader end-of-life date postponed to 2025!
Why are we phasing out the USB Meter Reader software?
The USB Meter Reader software will be phased out because changes in the core technology of the software will not allow Kamstrup to guarantee the required level of security. Additionally, the outdated technology would set us back to improve the user experience and to add the latest functionalities to the software.
What are my alternatives?
I have 100 meters or less
I have more than 100 meters
1. I have 100 meters or less and I currently use the USB Meter Reader software
Option 1 – Keep using solution at own risk after end-of-life in 2025.
Kamstrup does not close the access to your USB Meter Reader software installation, but Kamstrup disclaims any liability in connection with the installation and use of the program after the official end-of-life date.
Option 2 - Migrate to a new, free solution:
ATTENTION: The USB dongle is not compatible with this solution. So, if you are using the dongle, you need to replace it with a READy converter.
When the USB Meter Reader software reaches end-of-life, you will be able to download another free software. This software will be available through your My Kamstrup account in the same way as USB Meter Reader today. The core functionality will be similar to that of USB Meter Reader.
What are the benefits of shifting to this new software?
The new solution is based on Kamstrup’s widely-used READy platform. It includes smarter drive-by functionality and better options to manage your meters.
How do I get access to the new software program?
The new software is not released yet, so you will have to wait for a bit. We expect it to be published close to the phaseout of USB Meter Reader. Please keep an eye on this webpage during 2025.
2. I have more than 100 meters, or I am based in the US, and I currently use USB Meter Reader
Option 1 – Keep using solution at own risk after end-of-life in 2025:
Kamstrup does not close the access to your USB Meter Reader software installation, but Kamstrup disclaims any liability in connection with the installation and use of the program after the official end-of-life date.
Option 2 - Shift to a READy solution:
ATTENTION: Meters, read via wired M-Bus Master, will need the new M-Bus Master Controller to transfer data to READy.
ATTENTION: The USB dongle is not compatible with READy. If you are using it, and you select Option 2, you will need to replace the USB dongle with a READy converter.
At the end of life of the USB Meter Reader you can migrate to Kamstrup’s robust meter reading system, called READy. We have an extensive offering within our READy productline – you can read more about it on this page.
If you need a simple and effective system where the meter readings are prepared for billing, we suggest you the READy drive-by solution.
CONTACT YOUR SALES REP FOR A QUOTE OR TO HEAR MORE ABOUT THE SOLUTION.
Frequently asked questions
What are the benefits of migrating to a READy solution?
- Kamstrup support and hosting included: You can get access to fast & effective support, while enjoying the benefits of the highest level of IT and data security that we guarantee.
- Ability to expand to a network with automatic meter readings: You will be able to combine drive-by and automatic meter reading solutions (reading through concentrators, 4G Bridge or point-to-point module).
- Map to support more efficient drive-by reading: You can track nearby meters, and whether they were read or not on your smart phone.
- Automatic export and imports: You can benefit from a number of integration options via API, SFTP & FTPS. You will be able to set up automatic imports (for example from CIS systems, or manually via a file); and automatic exports (e.g.: directly to your billing system).
- Historical data: You will be able to track previous readings that you can use, for example in cases of consumer disputes, for benchmarking purposes or to use data to better support your business decisions.
- User experience: You will get an upgraded visualization of meter data in graphs, and you will be able to sort meter by address and name in a much better way.
How do I get access to a READy solution?
What is the price?
How do I migrate from USB Meter Reader to a READy solution?
First, you will need to contact your Kamstrup sales representative to access READy. After getting access to your READy, you will need to set it up. You only need to follow a few steps described in the Getting started guide to do so here.
Unfortunately, it is not possible to migrate any data from the USB Meter Reader Software to READy. However, your meters can be imported via your MyKamstrup account; and if you have customer information in a datasheet, you can import that to READy. You will find a more detailed description about it in the Getting started guide.
How do I set up the READy solution and perform my readings?
If you want to set up annual readings, refer to this guide: Annual Reading Guide
Do you still have questions? Contact us now.