Kamstrup Connect

Easy access to data with NB-IoT

When you use Kamstrup water meters with inbuilt NB-IoT communication, Kamstrup Connect is our NB-IoT connectivity service that enables data transmission and connectivity. This gives you easy access to your meter data. Kamstrup Connect includes, data profiles, subscription management, invoicing, etc.

Because your smart metering solution uses NB-IoT technology, you don’t need to buy network equipment to read your smart meters remotely. You only need Kamstrup smart meters with NB-IoT SIM cards and Kamstrup Connect. It also means you don’t own and maintain the network infrastructure.

Instead, Kamstrup Connect allows you to use NB-IoT networks provided by Mobile Network Operators, which gives you easy access to remote reading of data from your water meters.

One-stop shop

Kamstrup Connect simplifies the collaboration interface; you can shop smart meters, SIM cards, data profiles, and management systems from one supplier. The solution can only be used with Kamstrup’s products.

Everything is handled by Kamstrup, who takes responsibility for both meters and connectivity. You don’t need to negotiate and manage contracts with Mobile Network Operators separately, as your only entry point for meters, SIM cards, and the data subscription is at Kamstrup. Although we do not own the NB-IoT networks, we negotiate favourable prices and coordinate with Mobile Network Operators in case of connectivity problems on your behalf.

Check coverage for your local supply area

Kamstrup offers connectivity from Vodafone and Telia’s NB-IoT networks, and our solution has the same network coverage as these. On their coverage maps, you can check network coverage for your local supply area to discover if NB-IoT is the right communication technology for you.

Please note that the coverage information on the maps is just indicative.

Liability for Kamstrup Connect

As the infrastructure providing the NB-IoT coverage is not owned or maintained by Kamstrup, we cannot assume responsibility or liability for connectivity issues. You can read more about the liability before you move forward in your decision to install smart meters with NB-IoT.

Kamstrup Connect Liabilities

Kamstrup does not guarantee that the connectivity Services will have uninterrupted availability. Issues such as network bottlenecks, network sunsets, faults arising from technical changes to equipment (network improvements, changing locations of PABXs, connecting the station to the public cable system, etc.), disruption to operations (problems with energy supply. etc.), conditions of the radio field (mountains, walls, trees, snowfall, etc.), issues resulting from measures to improve or maintain network operations (e.g., maintenance work, repairs, etc.), revision of technologies used, may cause the interruption or reduction in functionality of connectivity Services.
Unless otherwise agreed to in writing by Kamstrup, this Agreement neither includes any liquidated damages for late deliveries nor any Service Level Agreements (SLAs) for connectivity Services. However, Kamstrup acknowledges that Customer may have certain requirements in these respects and, upon Customer’s request, undertakes to use to negotiate in good faith to amend any Subscription contract to include SLAs.

Limitation of Liability

Kamstrup’s maximum aggregate liability under or in connection with this Agreement and the Subscription contract(s) (whether in contract, tort (including negligence), breach of statutory duty, indemnity, or otherwise) is limited in each consecutive 12-month period starting on the date of the effective date of the relevant Subscription contract ("Liability Period") to 50% of the amount of the annual Charges paid or payable by Customer in respect of that Liability Period.

Notwithstanding the above exclusions, neither party excludes or limits any liability that cannot be excluded or limited by applicable law.