Water
Acoustic Leak Detection (ALD)
Digitalization
Operational efficiency

Ahead of its time …

MULTICAL® 21, Fixed Network, Digitisation

Stadtwerke Rotenburg a. d. Fulda expects greater efficiency in operational processes, time savings and more consumer service through valuable information on leaks by switching from a drive-by readout to a fixed network. 

kamstrup_rotenburg
kamstrup_rotenburg

The Rotenburg a.d. Fulda municipal utility supplies approx. 4,300 households with clean drinking water via a 160 km long pipeline network. In 2015, the Hessian water company started the complete rollout of the electronic Kamstrup ultrasonic water meters MULTICAL® 21 including remote reading software READy.

“We have always been forward-thinking with regard to digitisation in the water industry,” says Sebastian Schmidt-Schalles, a state-certified technician, explaining this decision. In search of an alternative to the previously used measuring capsule meters, the expert looked into the various options at a drinking water conference in Gemünden in 2014 and came across Kamstrup. “Everything we were told at the trade fair proved correct and the reading worked excellently right from the start,” says Sebastian Schmidt-Schalles. The decisive factor for him in choosing Kamstrup products was the economic overall package and the certainty that the meters are 100% data protection compliant. 

“I've been persuaded by Kamstrup's products because everything is coordinated and fits together - we use it and it works.”

 
Sebastian Schmidt-Schalles, state-certified technician

Fit for the network

The meters that have been converted since 2016 are already fit for a fixed network reading. With a fixed network solution, Sebastian Schmidt-Schalles expects to be able to carry out zone readings faster.  Using drive-by readout, the technician needs two working days. In future, the data should be available on the PC every morning. The Hessian utility wants to use this to exploit all the advantages and take the next step into the digital age. 

It expects greater efficiency in operational processes as well as better service for consumers through valuable information concerning leaks. “My hope is for a permanent area-wide network analysis that makes it easy to determine whether there is a burst pipe,” says Sebastian Schmidt-Schalles.

 

Extras that make work easier

In a small town with about 90 households, Sebastian Schmidt-Schalles uses the flowIQ® 3100 as a district meter to determine the difference between the amount of water fed in and the amount billed.

 

First random sample in 2021

Next year, the meters will be subjected to the first random sampling procedure. Sebastian Schmidt-Schalles is convinced that they will not only pass in 2021, but also over the next nine years. “With the sampling method, our investment will soon pay for itself,” predicts the technician.

The advantages of a fixed network solution at a glance

 

A look into the future - small and large benefit

“Acting in a forward-looking way” is the motto of the Rotenburg a.d. Fulda municipal utility and it is therefore no surprise that there are already more plans in store. In around ten years, when the MULTICAL® 21 domestic water meters in use will have reached their end of life, Sebastian Schmidt-Schalles would like to use the new flowIQ® 2200 water meters with acoustic leakage detection. “This gives us the immense advantage of being able to quickly detect leaks BEFORE the water meter and then immediately find the pipe bursts in the distribution network,” he argues. 

. As digitisation in the water industry will not stop there, the flowIQ® 2200 offers the water experts a simple tool to detect leaks in front of the meter in addition to an exact consumption measurement - and this in addition to the numerous other advantages of an ultrasonic measurement.
Sebastian Schmidt-Schalles has already dealt extensively with the digital possibilities and with the help of the latest water meter from Kamstrup as well as the relevant software, the innovative water supplier expects significant potential for consumption analyses through to network renovation planning.

 

Interplay between theory and practice

When the customer and the manufacturer work together constructively as partners, further developments can be implemented quickly. For example, Sebastian Schmidt-Schalles is grateful that Kamstrup listens to advice regarding the use of the READy software in practice and quickly implements any suggestions for improvement. “Kamstrup also benefits from this. Theory is one thing, but practice must also be taken into account - and this works perfectly," explains the technician. 

“I am persuaded by Kamstrup's products because everything is coordinated and fits together - we use it and it works,” says Sebastian Schmidt-Schalles. He continues: “Before Kamstrup puts a product on the market, they do a lot of testing to avoid teething problems."

About the project

•  Complete rollout of MULTICAL® 21 including READy Drive-by as early as 2015
•  Changeover to a fixed network solution
•  flowIQ® 3100 used as district meter in 90 households
•  flowIQ® 2200 with acoustic leakage detection planned as successor model
 

Proven in practice

For the numerous industrial concerns, the utility already keeps a daily balance book of water consumption. Hotels that cannot yet be recorded daily are balanced weekly, at least in times of crisis such as these. 

Sebastian Schmidt-Schalles tells of an incident in the swimming pool of a large study centre. In this case, it was possible to detect a fault using the BURST info code. Here, the priority counter came into play. This module allows up to 50 meters to be read in the READy Manager software at five-minute intervals in order to be able to act more quickly in buildings where irregularities occur repeatedly. It was soon clear that the BURST message was indicating a large loss of water. The reason for this was a technical defect in the swimming pool, which was set to run continuously. The operators of the study centre were extremely grateful for the information a weekend ago, as they were losing 40 m³ of water per hour. “And that's just one of numerous examples,” adds Sebastian Schmidt-Schalles. He expects similar success with private households. “The future with a fixed network reading will bring us more efficiency and time savings in our work. That doesn’t mean we have nothing to do, because the tasks that we can’t do so meticulously will then be done even better,” says the expert.
 

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