Water
Smart metering
Non-revenue water
Acoustic Leak Detection (ALD)
Water loss

By 2026: 120,000 digital water meters installed

30,000 meters installed - 120 leaks detected as of November 2024

High security standard with LoRaWAN® communication technology

flowIQ® 2200 smart water meters with acoustic leak detection

La Catalane des Eaux – Eau Agglo lifts its water management to new heights

In the dry part of southern France, the Perpignan region is persistently challenged by droughts and scarce water resources. Thus, La Catalane des Eaux - Eau Agglo, a company that is part of the Veolia Group and responsible for water management in the area, decided to replace the mechanical water meters with digital, ultrasonic meters with the aim of ensuring stable water supply and reducing water loss through digitalisation. La Catalane des Eaux - Eau Agglo opted for Kamstrup flowIQ® 2200 smart water meters.

New national benchmark for digital water meters

By 2026, all households in the Perpignan area, a total of 120,000, will have digital meters from Kamstrup installed - a national first at this scale. For now, November 2024, 30,000 households have been equipped with the new meters.  

Via a fixed network solution, all digital meters transmit data from the households to the utility and provide full transparency of what is happening in the water distribution. This has a number of benefits, such as providing frequent and correct data to ensure accurate billing of water consumption per household and providing insights to enable instant action in case that anything out of the ordinary happens – both in households and in the network.

Reducing water loss through advanced technology

One of the standout features of the Kamstrup smart meters is its integrated acoustic leak detection. An advanced technology using ultrasound to detect noise patterns in the water networks and thereby letting the meters do the hard work of methodically locating potential leaks.  

The most common way of detecting leaks today in France is to manually search through a section or district from one end to another – purely reactive. Thus, identifying leaks in the water network with cost -and operational efficiency now through acoustic leak detection integrated in the meters is a game-changer. The goal is to minimize or even prevent water loss. Water loss – or non-revenue water – is a global problem that leads to large volumes of water being lost, in France accounting for as much as 23%.

High-security network ensures data transmission

The meters communicate via LoRaWAN® communication technology. LoRaWAN® is a mature technology recognized by utilities and municipalities as the most accurate network with high security standards, long-range data transmission, and excellent scalability options for water management.

The solution

By november 2024, 30,000 Kamstrup flowIQ® 2200 smart water meters have been installed. The complete project covers 120,000 flowIQ® 2200 meters in total with the rollout of all meters finalised in 2026, which will see the new meters covering the Perpignan area completely. 

All meters are connected to a software solution, which then uses the meter data to provide detailed insights into the distribution network. By leveraging the Kamstrup meters’ acoustic leak detection, La Catalane des Eaux – Eau Agglo can now prioritise areas where the data shows high leakage risks rather than searching for leaks blindly.

Non-revenue water in France

Non-revenue water (NRW) refers to water that is produced and distributed by a utility but is lost or unbilled before reaching the end-consumer. NRW represents inefficiencies in a water utility's operations and can have significant financial and environmental impacts. Reducing NRW is a priority for all utilities as it helps to conserve water resources, increase operational efficiency, and improve revenue collection. The average non-revenue water in France is approx. 23% and thereby at the same average as in the rest of the EU.

Want to learn more about acoustic leak detection and its benefits?

 

Related customer cases