Quality management

Our policy 
We make a permanent and purposive effort to maintain an image as manufacturer of quality products and systems and offer services according to the customers’ expectations. This is ensured through compliance of legal requirements, risk management, corrective and preventive actions as well as continuous improvement of the quality system’s efficiency, where the management is actively involved. We educate the employees and urge them to participate actively in the quality work. 

Our products and services shall meet the needs and expectations of customers in the following areas:

  • Utilisation value
  • Complete solutions
  • Technique
  • Design
  • Product performance
  • Zero defects
  • Reliability
  • Serviceability
  • Total cost of ownership
  • Customer support
  • Environmental and personal safety
  • Accredited calibration

Kamstrup has been certified in accordance with ISO 9001 since 1993.

Accreditation

Kamstrup's laboratory for calibration of electricity-, heat-, cooling- and water meters is accredited by DANAK (Denmark) in accordance with ISO 17025.

DANAK is a member of the EA (European cooperation for Accreditation) and ILAC (International Laboratory Accreditation Cooperation).

DANAK is the Danish accreditation body – appointed by the Danish Safety Technology Authority, which is part of the Danish Ministry of Business and Growth.

Kamstrup performs verification and calibration of electricity-, heat-, cooling- and water meters in accordance with our accreditations. 

Kamstrup is certified according to the EU Measuring Instrument Directive (MID-2014/32/EC) Module D and holds verification authorization from a large number of governments from countries outside the EU.

MID certificate MID certificate appendix

Read more about our polices and responsibilities

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